DGM Affiliate Survey

Posted on April 27, 2008 by Kieron

We affiliates are always first to complain if there is anything that we don't like in the world of Affiliate Marketing. So when networks ask for our feedback it's really important to give it to them and make our opinions known. DGM have just launched an online survey where they are asking for feedback relating to their network, control panel and general affiliate communications. You can either fill it in anonymously or leave your email address for the chance to win an iPod Touch. To enter just click on the DGM banner to the top right of this page. What I'm listening to right now: Jarvis Feat Ludacris – "Pretty Girl"

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5 Responses to DGM Affiliate Survey

  1. forcer says:
    April 27, 2008 at 10:49 pm

    Thanks Kieron. I will take a part and hoping so dgmpro will improve or go bust so merchants migrate somewhere else. The communication with DGM is hopeless. Some of the affiliate managers there don’t respond at all or with weeks of delay. And I am driving them thousands of pounds of revenue. grrr.

  2. Kieron says:
    April 28, 2008 at 11:11 am

    Thanks for the feedback.

  3. Helen Southgate says:
    April 28, 2008 at 11:24 am

    Hi Forcer,

    Thank you for your comments and for taking part in our survey. We need to get affiliates feedback so we can make sure we are delivering a good service and can see if there are issues which in your case there appears to be. I apologise that you have not had good communication from dgm. Please can you get in contact with me so I can address this issue and make sure that it does not continue.

    Many Thanks,
    Helen
    helen.southgate@dgm-uk.com
    020 7943 4270

  4. gadget says:
    April 28, 2008 at 1:03 pm

    Unfortunately, whilst I’d like to complete the survey, I can’t. I’ve looked at their merchant list before but there doesn’t seem to be any that are appropriate for me. I’m particularly looking for merchants of consumer electronics.

  5. forcer says:
    April 28, 2008 at 2:23 pm

    Helen,

    Thanks for your reply. Chrissie has already sent me an email. I may have stepped over the line in my previous comment so I apologize if my feedback was too rough. But I am really glad that it helped and glad that you want to improve. You, specificaly have been improving the impression that DGM gave me in last months of emails so thank you for that as well. So the message to other affiliates is that hopefuly there will be some positive changes ahead.

    Also, I am not sure if its only me but had some problems with the survey software. If you don’t fill the required fields on the last step and press submit then you get something like 304 Unauthorized error, which can be frustrating if you don’t realize that you can go back with the browser and try to resubmit.

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