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	<title>Comments on: Travel industry not happy with Google AdWords policy changes: Teletext initiate legal proceedings against Directline Holidays</title>
	<atom:link href="http://www.here.org.uk/2008/05/travel-industry-not-happy-with-google-adwords-policy-changes-teletext-initiate-legal-proceedings-against-directline-holidays.html/feed" rel="self" type="application/rss+xml" />
	<link>http://www.here.org.uk/2008/05/travel-industry-not-happy-with-google-adwords-policy-changes-teletext-initiate-legal-proceedings-against-directline-holidays.html</link>
	<description>Welcome to Kieron&#039;s blog - the life and times of an Internet Marketeer</description>
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		<title>By: accounts</title>
		<link>http://www.here.org.uk/2008/05/travel-industry-not-happy-with-google-adwords-policy-changes-teletext-initiate-legal-proceedings-against-directline-holidays.html/comment-page-1#comment-12489</link>
		<dc:creator>accounts</dc:creator>
		<pubDate>Mon, 18 May 2009 11:16:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.here.org.uk/?p=816#comment-12489</guid>
		<description>I do agree with NArc, Iwhen your searching for a  trademarked brand names are essentially the de facto term for a generic product. So irespective of your location, the principle should all be thesame. Type in the &quot;keyword&quot; with the brand to narrow it down to exact ad matches.</description>
		<content:encoded><![CDATA[<p>I do agree with NArc, Iwhen your searching for a  trademarked brand names are essentially the de facto term for a generic product. So irespective of your location, the principle should all be thesame. Type in the &#8220;keyword&#8221; with the brand to narrow it down to exact ad matches.</p>
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		<title>By: Paul</title>
		<link>http://www.here.org.uk/2008/05/travel-industry-not-happy-with-google-adwords-policy-changes-teletext-initiate-legal-proceedings-against-directline-holidays.html/comment-page-1#comment-12196</link>
		<dc:creator>Paul</dc:creator>
		<pubDate>Tue, 21 Apr 2009 09:59:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.here.org.uk/?p=816#comment-12196</guid>
		<description>Consider an offline example:  Joe&#039;s Hardware pays to advertise on the hoarding opposite a big B&amp;Q (UK DIY shed) store, advertising great prices, personal service, and expert staff.  Three things not greatly in evidence at B&amp;Q.

Good strategy for Joe?  Of course: he&#039;s placing his ad exactly where it will be seen by people who have an interest in buying hardware products - tapping into the extra footfall generated by B&amp;Q.  And he&#039;s crafting his ad to capitalise on his competitive advantages relative to B&amp;Q.

If a customer looks up B&amp;Q in the Yellow Pages, drives there, sees Joe&#039;s advertisement and ends up buying from Joe, that is perfectly legitimate.  On the web, you don&#039;t drive to B&amp;Q.com; you search on Google and click there.  If Joe uses &quot;B&amp;Q&quot; as a search term, it&#039;s exactly the same strategy, and should be legal in exactly the same way.</description>
		<content:encoded><![CDATA[<p>Consider an offline example:  Joe&#8217;s Hardware pays to advertise on the hoarding opposite a big B&amp;Q (UK DIY shed) store, advertising great prices, personal service, and expert staff.  Three things not greatly in evidence at B&amp;Q.</p>
<p>Good strategy for Joe?  Of course: he&#8217;s placing his ad exactly where it will be seen by people who have an interest in buying hardware products &#8211; tapping into the extra footfall generated by B&amp;Q.  And he&#8217;s crafting his ad to capitalise on his competitive advantages relative to B&amp;Q.</p>
<p>If a customer looks up B&amp;Q in the Yellow Pages, drives there, sees Joe&#8217;s advertisement and ends up buying from Joe, that is perfectly legitimate.  On the web, you don&#8217;t drive to B&amp;Q.com; you search on Google and click there.  If Joe uses &#8220;B&amp;Q&#8221; as a search term, it&#8217;s exactly the same strategy, and should be legal in exactly the same way.</p>
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		<title>By: Dave</title>
		<link>http://www.here.org.uk/2008/05/travel-industry-not-happy-with-google-adwords-policy-changes-teletext-initiate-legal-proceedings-against-directline-holidays.html/comment-page-1#comment-7977</link>
		<dc:creator>Dave</dc:creator>
		<pubDate>Tue, 03 Jun 2008 22:09:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.here.org.uk/?p=816#comment-7977</guid>
		<description>So you invest thousands/millions/billions in your company &amp; your brand, building it up over decades.  You protect your brand by applying a registered trademark to it, which is supposed to stop others taking advantage of the goodwill you&#039;ve built.  How can it be legal for a media owner to sell advertising on that brand name?  

Even trademarked brands that become synonymous with a generic term have rights - they built that brand effectively enough for it to achieve that level of recognition.  

Fine - if a Thomas Cook TV advertising campaign increases the searches for &quot;holidays&quot; and their competitors gain some benefit, that&#039;s how it is.  If a Thomas Cook advertising campaign generates more searches for &quot;Thomas Cook&quot; - sorry, can&#039;t see how anyone else can have rights to that traffic.  

&quot;Google the web with Yahoo!&quot; - when do we see those ads coming up?</description>
		<content:encoded><![CDATA[<p>So you invest thousands/millions/billions in your company &amp; your brand, building it up over decades.  You protect your brand by applying a registered trademark to it, which is supposed to stop others taking advantage of the goodwill you&#8217;ve built.  How can it be legal for a media owner to sell advertising on that brand name?  </p>
<p>Even trademarked brands that become synonymous with a generic term have rights &#8211; they built that brand effectively enough for it to achieve that level of recognition.  </p>
<p>Fine &#8211; if a Thomas Cook TV advertising campaign increases the searches for &#8220;holidays&#8221; and their competitors gain some benefit, that&#8217;s how it is.  If a Thomas Cook advertising campaign generates more searches for &#8220;Thomas Cook&#8221; &#8211; sorry, can&#8217;t see how anyone else can have rights to that traffic.  </p>
<p>&#8220;Google the web with Yahoo!&#8221; &#8211; when do we see those ads coming up?</p>
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		<title>By: The Great Trademark Trigger Mystery! &#124; One Little Duck - Affiliate Blog</title>
		<link>http://www.here.org.uk/2008/05/travel-industry-not-happy-with-google-adwords-policy-changes-teletext-initiate-legal-proceedings-against-directline-holidays.html/comment-page-1#comment-7929</link>
		<dc:creator>The Great Trademark Trigger Mystery! &#124; One Little Duck - Affiliate Blog</dc:creator>
		<pubDate>Thu, 29 May 2008 22:25:10 +0000</pubDate>
		<guid isPermaLink="false">http://www.here.org.uk/?p=816#comment-7929</guid>
		<description>[...] be watching Teletext&#8217;s Trademark Trigger Legal Proceedings with extra [...]</description>
		<content:encoded><![CDATA[<p>[...] be watching Teletext&#8217;s Trademark Trigger Legal Proceedings with extra [...]</p>
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		<title>By: Mark</title>
		<link>http://www.here.org.uk/2008/05/travel-industry-not-happy-with-google-adwords-policy-changes-teletext-initiate-legal-proceedings-against-directline-holidays.html/comment-page-1#comment-7860</link>
		<dc:creator>Mark</dc:creator>
		<pubDate>Fri, 23 May 2008 10:19:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.here.org.uk/?p=816#comment-7860</guid>
		<description>I just simply don&#039;t understand how this can be legal. If I have a trademarked term (which I do) and someone puts it in an advert without my permission, then surely that&#039;s not legal?!</description>
		<content:encoded><![CDATA[<p>I just simply don&#8217;t understand how this can be legal. If I have a trademarked term (which I do) and someone puts it in an advert without my permission, then surely that&#8217;s not legal?!</p>
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		<title>By: Chris Clarkson</title>
		<link>http://www.here.org.uk/2008/05/travel-industry-not-happy-with-google-adwords-policy-changes-teletext-initiate-legal-proceedings-against-directline-holidays.html/comment-page-1#comment-7853</link>
		<dc:creator>Chris Clarkson</dc:creator>
		<pubDate>Thu, 22 May 2008 18:54:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.here.org.uk/?p=816#comment-7853</guid>
		<description>IMO if consumers are looking for Thomas Cook then no-one else should be sitting on their brand. They didn&#039;t search &quot;holidays&quot;, they searched Thomas Cook.

It&#039;s pointed out time and time again in studies of browsing habits that many consumers search a company name rather than type in the domain name, very often in the actual browser bar. I use the internet every day and in most cases I&#039;ll use the searchbox in my google toolbar to get to a domain as it&#039;s a few keystrokes less than typing out a domain.

Where a TradeMark becomes a generic term is a different case entirely, as highlighted by Google&#039;s own obsession with clamping down on &quot;Google&quot; becoming a verb and being unable to protect its TM status.

At a more personal level, if searching &quot;Lee McCoy&quot; on google returned a few SEO sites in the ads I think you wouldn&#039;t be too happy about it?</description>
		<content:encoded><![CDATA[<p>IMO if consumers are looking for Thomas Cook then no-one else should be sitting on their brand. They didn&#8217;t search &#8220;holidays&#8221;, they searched Thomas Cook.</p>
<p>It&#8217;s pointed out time and time again in studies of browsing habits that many consumers search a company name rather than type in the domain name, very often in the actual browser bar. I use the internet every day and in most cases I&#8217;ll use the searchbox in my google toolbar to get to a domain as it&#8217;s a few keystrokes less than typing out a domain.</p>
<p>Where a TradeMark becomes a generic term is a different case entirely, as highlighted by Google&#8217;s own obsession with clamping down on &#8220;Google&#8221; becoming a verb and being unable to protect its TM status.</p>
<p>At a more personal level, if searching &#8220;Lee McCoy&#8221; on google returned a few SEO sites in the ads I think you wouldn&#8217;t be too happy about it?</p>
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		<title>By: Mike</title>
		<link>http://www.here.org.uk/2008/05/travel-industry-not-happy-with-google-adwords-policy-changes-teletext-initiate-legal-proceedings-against-directline-holidays.html/comment-page-1#comment-7850</link>
		<dc:creator>Mike</dc:creator>
		<pubDate>Thu, 22 May 2008 13:09:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.here.org.uk/?p=816#comment-7850</guid>
		<description>So then if you managed to trademark Ukoffer.com (which I don&#039;t think you can being so generic, but maybe) then anyone who bids on your term can get sued.

Sounds like it&#039;s not just the big boys that can end up sueing to me. I myself have trademarks currently going through the process so I&#039;ll be checking my search term with interest.</description>
		<content:encoded><![CDATA[<p>So then if you managed to trademark Ukoffer.com (which I don&#8217;t think you can being so generic, but maybe) then anyone who bids on your term can get sued.</p>
<p>Sounds like it&#8217;s not just the big boys that can end up sueing to me. I myself have trademarks currently going through the process so I&#8217;ll be checking my search term with interest.</p>
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		<title>By: Lee McCoy</title>
		<link>http://www.here.org.uk/2008/05/travel-industry-not-happy-with-google-adwords-policy-changes-teletext-initiate-legal-proceedings-against-directline-holidays.html/comment-page-1#comment-7849</link>
		<dc:creator>Lee McCoy</dc:creator>
		<pubDate>Thu, 22 May 2008 12:02:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.here.org.uk/?p=816#comment-7849</guid>
		<description></description>
		<content:encoded><![CDATA[<p>&#8220;Fine, so can somebody explain to me how a user searching for say “Thomas Cook” will find ads for rival travel agents relevant?? &#8221;<br />
Because they&#8217;re obvsiously looking for a holiday. So let&#8217;s offer them a list of other sites that offer holidays! That simple!</p>
<p>If they&#8217;re looking for thomas cook jobs then it doesn&#8217;t matter, even &#8220;thomas cook contact&#8221; wouldn&#8217;t be an issue!</p>
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		<title>By: Joff</title>
		<link>http://www.here.org.uk/2008/05/travel-industry-not-happy-with-google-adwords-policy-changes-teletext-initiate-legal-proceedings-against-directline-holidays.html/comment-page-1#comment-7846</link>
		<dc:creator>Joff</dc:creator>
		<pubDate>Thu, 22 May 2008 10:12:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.here.org.uk/?p=816#comment-7846</guid>
		<description>I don&#039;t agree with Google&#039;s policy changes although I can see what Doug means, just not with his example of washing powders.  Where brand names have almost become as common as the product name (using Marc&#039;s example of Hoover vs vacuum cleaner) then you wouldn&#039;t have to wait long for a customer in an electrics shop asking where the &quot;hoovers&quot; are.</description>
		<content:encoded><![CDATA[<p>I don&#8217;t agree with Google&#8217;s policy changes although I can see what Doug means, just not with his example of washing powders.  Where brand names have almost become as common as the product name (using Marc&#8217;s example of Hoover vs vacuum cleaner) then you wouldn&#8217;t have to wait long for a customer in an electrics shop asking where the &#8220;hoovers&#8221; are.</p>
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		<title>By: Kieron</title>
		<link>http://www.here.org.uk/2008/05/travel-industry-not-happy-with-google-adwords-policy-changes-teletext-initiate-legal-proceedings-against-directline-holidays.html/comment-page-1#comment-7843</link>
		<dc:creator>Kieron</dc:creator>
		<pubDate>Thu, 22 May 2008 08:44:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.here.org.uk/?p=816#comment-7843</guid>
		<description>That&#039;s where we differ I reckon Doug. If I&#039;m going shopping for Persil then I buy Persil :)</description>
		<content:encoded><![CDATA[<p>That&#8217;s where we differ I reckon Doug. If I&#8217;m going shopping for Persil then I buy Persil <img src='http://www.here.org.uk/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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